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Pratoline HomeCare

Shipping and Charges

Payment and Shipping

The following conditions apply:

Shipping Conditions

We deliver domestically (Germany) and to the following countries: Austria, France, Switzerland, Italy, Spain, and other EU countries.

Shipping Costs

(including statutory VAT)

Domestic Deliveries (Germany):

We charge a flat shipping rate of €6.90 per order for deliveries within Germany.

International Deliveries:

We charge a flat shipping rate per order for international deliveries as follows:

  • Austria: €16.00
  • France: €16.00
  • Italy: €16.00
  • Spain: €16.00
  • Switzerland: €16.00
  • Other EU countries: €16.00

For customers in Switzerland, meineinkauf.ch offers an interesting shipping alternative that enables cost-effective and customs-compliant delivery directly to Switzerland.
You can find more information at meineinkauf.ch.

Delivery Times

Unless otherwise stated in the respective offer, delivery of goods within Germany will take 3-5 days, and for international deliveries 4-7 days after conclusion of the contract (in case of advance payment, after the time of your payment instruction).

Please note that no deliveries are made on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in one combined shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Payment Conditions

For domestic deliveries (Germany), you have the following payment options:

  • Advance payment by bank transfer
  • Payment via PayPal

For international deliveries, you have the following payment options:

  • Advance payment by bank transfer
  • Payment via PayPal

If you have any questions, you can find our contact details in the imprint.